Terms of Service
Last updated: September 26, 2026
1. Acceptance of Terms
By accessing or using clockworkplugins.com ("Website") or purchasing, installing, or using any software product sold through this Website (collectively, "Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Website or Software.
"Clockwork," "we," "us," and "our" refer to Clockwork Web Dev, LLC. "You" and "your" refer to the individual or entity accessing the Website or using the Software.
2. Software License
2.1 Grant of License
Upon purchase, Clockwork grants you a non-exclusive, non-transferable, revocable license to install and use Clockwork Offloader Pro on the number of WordPress installations permitted by your license tier (Single Site, 5 Sites, 10 Sites, or Unlimited Sites) for the duration of your active subscription.
2.2 License Restrictions
You may not:
- Redistribute, sublicense, sell, or share your license key or the Software with third parties outside your organization.
- Modify, reverse-engineer, decompile, or create derivative works of the Software, except as permitted by applicable law.
- Remove or alter any proprietary notices, labels, or marks in the Software.
- Use the Software on more WordPress installations than your license tier permits.
2.3 Staging & Development Environments
Staging, local development (e.g., localhost, *.test, *.local, staging.*), and temporary preview environments do not consume production activation slots.
2.4 Ownership
The Software is licensed, not sold. Clockwork Web Dev, LLC retains all intellectual property rights in the Software. Your purchase grants a license to use, not ownership of, the underlying code.
3. Pricing, Payments & Subscriptions
3.1 Payment Processing
All payments are processed by Lemon Squeezy (Lemon Squeezy, Inc.), our merchant of record. By completing a purchase, you also agree to Lemon Squeezy's Terms of Service.
3.2 Subscription Renewals
License subscriptions renew automatically at the end of each annual billing cycle at the then-current standard renewal rate. You may cancel auto-renewal at any time through your Lemon Squeezy account dashboard. Cancellation takes effect at the end of the current billing period — you retain access until your paid period expires.
3.3 Promotional Pricing
Introductory or promotional pricing (e.g., $1.00 first year launch specials) applies to the initial billing period only. Subsequent renewals are billed at the standard annual rate for your license tier unless otherwise stated.
4. Refund Policy
We offer a 30-Day Trial Refund Guarantee on all new license purchases. If you are unsatisfied with the Software for any reason within the first 30 days of your purchase, you may request a full refund by contacting [email protected] or through your Lemon Squeezy order page. Refunds are processed with no questions asked.
After the 30-day refund window, subscription payments are non-refundable, but you may cancel auto-renewal at any time.
5. Support & Updates
Active license holders receive priority email support and automatic in-dashboard plugin updates for the duration of their subscription. When a subscription expires or is cancelled, update delivery and priority support access end, but the last installed version of the Software continues to function.
6. Acceptable Use
You agree not to:
- Use the Website or Software for any unlawful purpose.
- Attempt to interfere with, compromise, or disrupt the Website, API, or licensing systems.
- Automate access to the Website or API in a manner that exceeds reasonable use (e.g., excessive automated license checks).
7. Disclaimer of Warranties
THE SOFTWARE AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CLOCKWORK DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPATIBLE WITH ALL HOSTING ENVIRONMENTS.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOCKWORK WEB DEV, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR USE OF THE SOFTWARE OR WEBSITE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify and hold harmless Clockwork Web Dev, LLC and its officers, employees, and contractors from any claims, damages, losses, or expenses arising from your use of the Software or violation of these Terms.
10. Termination
We may suspend or terminate your license if you violate these Terms. Upon termination, your right to use the Software ceases immediately. Provisions that by their nature should survive (including limitations of liability, indemnification, and dispute resolution) will survive termination.
11. Governing Law
These Terms are governed by the laws of the United States. Any disputes arising under these Terms shall be resolved in the courts of the jurisdiction in which Clockwork Web Dev, LLC is registered.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via the Website. Continued use of the Software after changes are posted constitutes acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact us at [email protected].